Privacy Policy
At ELAION one S.A. we stress the importance of privacy and we are committed to earning the trust of our clients by adopting high standards for the protection of personal information.
Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.
In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification.
The Privacy Protection Policy does not apply to information regarding ELAION one S.A. corporate customers. However, such information is protected by other ELAION one S.A. policies and practices and through contractual arrangements.
How You May Provide Us Your Personal Information
- By using ELAION one S.A. services.
- By providing the information to us by participating in a marketing initiative.
- By visiting our website.
Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.
Using Elaion one S.A. Services
When using ELAION one S.A. services it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This information usually includes your name, address, phone number, e-mail address, credit card number and expiration date.
ELAION one S.A. may use the information you provide to send you offers and information about ELAION one S.A. services.
ELAION one S.A. offers you the ability to receive targeted, timely notification of time sensitive offers.
To sign up for this service we require you to provide us with your e-mail address, first name, last name, language preference, and country of residence. You may unsubscribe at any time using the link provided on every e-mail message and you will no longer receive e-mail offers and promotions for the specified subscription or website, as the case may be. You may at any time in the future opt-in to receive e-mail offers.
By Visiting Our Website
We use "cookies" on our website. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard -- you'll find them almost everywhere on the Internet. ELAION one S.A. uses cookies to recognize visitors when they return to our site. Once we know it's you, we can customize your online visit.
We may also evaluate our content and services and tailor our website, for visitors, based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.
We use Google Analytics to measure how visitors interact with content on our website. We also use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our website or our Facebook account and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags and embedded scripts, to record information about your interaction with our website. Additional information on how these services use such technologies can be found on Google’s website and Facebook’s website. The Google Analytics security and privacy principles summarize how Google protects information collected through Google Analytics. Facebook’s Data Use Policy describes how Facebook protects information collected through Facebook Custom Audiences.
If you do not wish to have data relating to your visits to our websites collected through Google Analytics, you may opt-out by installing the Google Analytics opt-out browser add-on. You may opt-out of Facebook Custom Audiences by visiting Facebook’s opt-out page.
Why We Collect Personal Information
- To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
- To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.
- To develop, enhance, market or provide products and services. For example, we look at our clients use of our services so that we can better understand how to improve our services.
- To manage and develop our business and operations. For example we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.
- To meet legal and regulatory requirements.
When Do We Disclose Personal Information
We disclose personal information only in these limited circumstances:
- Personal information will be shared with a third party involved in supplying the client with the product they have purchased to the extent necessary to effect the supply and the processing of the transaction.
- Personal information may be shared with a third party retained by ELAION one S.A. to perform functions on its behalf such as data processing or storage, client surveys or research.
- Personal information may be shared with an agent retained by ELAION one S.A. to evaluate a customer's credit worthiness or in order to collect a customer's account.
- Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of ELAION one S.A. it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.
Any such disclosure of a client's personal information by ELAION one S.A. to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.
Principles
- ELAION one S.A. will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
- ELAION one S.A. will protect your personal information with appropriate security safeguards.
- ELAION one S.A. will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
- ELAION one S.A. will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.
- ELAION one S.A. will honor your request to access your personal information in as timely fashion as is reasonably possible.
You are always free to refuse to provide personal information to us.
You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us and providing us sufficient personal identifiers so we can act effectively on your request.
However, in either case, this may limit our ability to serve you.
Terms & Conditions
These terms and conditions outline the rules and regulations for the use of ELAION one S.A. website.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use ELAION one S.A. website if you do not accept all of the terms and conditions stated on this page.
Cookies
We employ the use of cookies. By using ELAION one S.A. website you consent to the use of cookies in accordance with ELAION one S.A. Cookie Policy.
Most of the modern day interactive website use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.
License
Unless otherwise stated, ELAION one S.A. and/or its licensors own the intellectual property rights for all material on ELAION one S.A. All intellectual property rights are reserved. You may view and/or print pages from ELAION one S.A. for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from ELAION one S.A.
- Sell, rent or sub-license material from ELAION one S.A.
- Reproduce, duplicate or copy material from ELAION one S.A.
- Redistribute content from ELAION one S.A. (unless content is specifically made for redistribution).
Hyperlinking To Our Content
The following organisations may link to our website without prior written approval:
- Government agencies
- Search engines
- News organisations
- Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the website of other listed businesses.
These organisations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests.
We will approve link requests if we determine that: (a) the link would not reflect unfavourably on us; (b) the requester does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information.
Approved requests may hyperlink to our website as follows:
- By use of our corporate name
- By use of the uniform resource locator (web address) being linked to or
- By use of any other description of our website or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of ELAION one S.A. logo or other artwork will be allowed for linking absent a trademark license agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.
Reservation of Rights
We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.
Removal of Links From Our Website
If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.